PRIVACY POLICY

Abu Buggy Adventure Rental LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website or rent our vehicles, and tells you about your privacy rights and how the law protects you, specifically in accordance with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data.

1. Important Information and Who We Are

Abu Buggy Adventure Rental LLC is the controller and responsible for your personal data. We are a registered Limited Liability Company in the Emirate of Dubai, United Arab Emirates.

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details provided at the end of this policy.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: Includes first name, last name, passport number, Emirates ID details, and driving license details (mandatory for vehicle rental under RTA regulations).
• Contact Data: Includes billing address, hotel accommodation details (for pickup services), email address, and telephone numbers.
• Transaction Data: Includes details about payments to and from you and other details of services you have purchased from us. Note: We do not store credit card details directly; these are processed by secure third-party payment gateways.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and operating system, collected via cookies and analytics tools like Google Analytics and Microsoft Clarity.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of Contract: To process your booking, verify your eligibility to drive our off-road vehicles, and provide the agreed-upon tours.
• Legal Obligation: To comply with requirements from the Dubai Police, Roads and Transport Authority (RTA), and Department of Economy and Tourism (DET).
• Legitimate Interests: To improve our website, manage our fleet safety, and prevent fraud.

4. Disclosure of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in paragraph 3:

• Government authorities in the UAE (such as Dubai Police or RTA) if required by law for vehicle rental compliance or accident reporting.
• Professional advisers including lawyers, bankers, auditors, and insurers.
• Service providers acting as processors who provide IT and system administration services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Photography and Media

During our tours, guides may take photographs or videos for safety documentation or marketing purposes. By participating in our tours, you acknowledge that such media may be used on our official social media channels or website. If you prefer not to be photographed, please inform your guide explicitly before the tour commences.

7. Your Legal Rights

Under UAE Data Protection Laws, you have rights in relation to your personal data, including the right to request access, correction, erasure, restriction of processing, and to withdraw consent. If you wish to exercise any of the rights set out above, please contact us.

8. Third-Party Links

This website may include links to third-party websites, plug-ins (such as WhatsApp), and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.